Frequently Asked Questions

How can I purchase your software?

Our software is available for purchase exclusively on CodeCanyon. Please visit our CodeCanyon page to make a purchase.

What payment methods are accepted on CodeCanyon?

CodeCanyon accepts various payment methods, including credit cards, PayPal, and bank transfers.

Can I get a refund if I change my mind?

Refunds are subject to CodeCanyon’s refund policy. Please check their terms for details.

What types of software do you offer?

We offer a variety of software solutions, including productivity tools, utilities, and specialized applications for different industries. Please check our CodeCanyon page for the complete list.

Is there a trial version available?

Currently, we do not offer a trial version of our software. However, you can find detailed descriptions and demos on our CodeCanyon page to help you make an informed decision.

Can I upgrade my license after purchasing?

Yes, you can upgrade your license by purchasing the extended license directly from CodeCanyon. Please refer to the licensing section on their website for more details.

What is the license policy for your software?

Each purchase on CodeCanyon includes a regular license. For extended licenses, please refer to CodeCanyon’s licensing options.

Can I transfer my software to another computer?

You can use the software on one computer, but you can transfer it to another computer at no additional cost.

Can I transfer my license to another user?

Licenses are non-transferable as per CodeCanyon’s policy.

How long is the license valid?

The license is valid for lifetime usage of the version you purchased, with support and updates provided as per your purchase.

Can I use the software for commercial purposes?

Yes, the regular license allows you to use the software for personal or commercial projects as long as you adhere to CodeCanyon’s licensing terms.

What happens if I exceed the license terms?

If you exceed the license terms, you may need to purchase an additional license. We recommend reviewing the licensing terms on CodeCanyon to ensure compliance.

What is your average response time for support inquiries?

Our average response time for support inquiries is approximately 24 hours.

How can I get technical support for the software?

You can reach out for technical support by emailing us or by creating a ticket through our website.

Is there a user manual available for your software?

Yes, a user manual is included with your purchase and can also be found on the product page on CodeCanyon.

What if I find a bug in the software?

If you encounter a bug, please report it to us via email or through our ticketing system. We take all reports seriously and will work on a fix as soon as possible.

Can I request new features for the software?

We welcome feedback and feature requests from our users. You can send your suggestions via email or through our ticketing system, and we will consider them for future updates.

How do I uninstall the software?

To uninstall the software, go to your computer's settings, find the software in the installed programs list, and follow the uninstallation instructions. For detailed steps, refer to the user manual.

What should I do if I encounter an error?

If you encounter an error, please check our FAQ section or contact support through CodeCanyon. Include error details for faster assistance.

What should I do if the software is not working as expected?

If the software is not working as expected, please review the user manual and troubleshooting tips. If the issue persists, contact our support team for help.

How do I receive updates for the software?

You will receive notifications for updates through CodeCanyon. You can download the latest version from your CodeCanyon account.

Are updates free?

Yes, all updates are free of charge for the software.

Can I revert to an earlier version of the software?

No, reverting to an earlier version is not possible. We recommend always using the latest version for the best performance.

How often do you release updates?

We aim to release updates regularly, especially for bug fixes and improvements. Major updates will be communicated through our CodeCanyon page.

Will my settings be preserved after an update?

In most cases, your settings will remain intact after an update. However, we recommend backing up your data before updating as a precaution.

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